HIQA (Health Information and Quality Authority)
Pre-hospital Emergency Care Key Performance Indicators for Emergency Response Times
November 2010
RECOMMENDATIONS
A. Clinical Status 1 – ECHO: Patients with life-threatening cardiac or respiratory arrest incidents are responded to by a first responder, which includes advanced paramedics, paramedics or cardiac first responders in 7 minutes and 59 seconds or less in 75% of all cases.
B. Clinical Status 1 – DELTA: Patients with life-threatening conditions other than cardiac or respiratory arrest incidents are responded to by a first responder which includes advanced paramedics, paramedics or emergency first responders in 7 minutes and 59 seconds or less in 75% of all cases.
C. Clinical Status 1 – ECHO calls should have a patient-carrying vehicle at the scene of the incident within 18 minutes 59 seconds.
D. Clinical Status 1 – DELTA calls should have a patient-carrying vehicle at the scene of the incident within 18 minutes 59 seconds.
E. Clinical Status 2 – CHARLIE calls should have a patient-carrying vehicle at the scene of the incident within 18 minutes 59 seconds.
F. Clinical Status 2 – BRAVO calls should have a patient-carrying vehicle at the scene of the incident within 18 minutes 59 seconds.
A first responder is defined as a person who attends a potentially life-threatening emergency who:
- is suitably trained and holds a recognised qualification, as a minimum, in basic life support and the use of a defibrillator
- attends regular refresher courses
- is formally networked with a national ambulance control centre.
Full HIQA Report Here
(The Health Information and Quality Authority (HIQA) is an independent, government-funded agency.)

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